Field Service Dispatcher

Etobicoke, Ontario, CA

$70k - $85k/yr

An award-winning heavy equipment repair organization is immediately looking for an experienced Field Service Dispatcher to join their team in Etobicoke, ON. If you're a Heavy Equipment Technician looking to hang up the tools, this is the perfect opportunity for you!

WHY YOU WANT TO WORK HERE

  • 70+ Years of Continuous Industry Growth & Leadership
  • Strong Compensation Package & Matching Pension
  • Career Growth Potential
  • Supportive Team Environment

 

As a Field HET Dispatcher, you’ll primarily be responsible for the service activities in a specific area coordinating and dispatching 6-10 Field Heavy Equipment Mechanics to their respective job sites. Other duties include but are not limited to:

  • Monitoring HD Technician response and job times
  • Monitoring service trucks for safety and proper maintenance
  • Opening work orders with all required information (i.e. customer information, machine information, etc.) and ensure all customers accounts are in good standing prior to dispatching Mechanics
  • Reviewing Field Technician service reports and work orders for accuracy (i.e. time and travel time, parts, proper job code, etc.)
  • Reviewing warranty work orders are filled in accurately
  • Acting as a liaison between Field Service Department and Customers; and communicate with Service Manager with any customer or work order issues

 

JOB QUALIFICATIONS:

  • Previous service dispatch experience from the Heavy Equipment or Truck industry
  • Strong organizational skills with an attention to detail
  • Ability to multi-task and work in a fast-paced environment
  • Proficient computer skills

Compensation

  • $70,000.00 - $85,000.00/year
  • Comprehensive Benefit Package after 90 days (Medical, Dental, Health, Vision, Life Insurance)
  • Matching Pension after one year
  • Ongoing Training
  • Career Growth Potential

Shifts

Days, 7:00am - 4:30pm (Monday - Friday).

 

Job Posting Date

2021-08-13

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